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September 2019

The World of Optics – Scotland

September 24

This fun interactive day is aimed at optical assistants who want to be more confident understanding the world of optics such as basic refractive conditions, how the eye works and the different lens options used in patients prescriptions. Whether you are new to optics or just want a refresher, this development day is aimed at ensuring you are confident and knowledgeable when interacting with patients. Everyone who has attended this course has taken away new found ‘confidence’ so they can…

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Dispensing, Lifestyle, Selling & Collection – Scotland

September 25

As a receptionist/optical assistant, how confident are you at taking measurements when in front of patients? This development day is hands-on action for dispensing all lens types from single vision through to simple high index and progressives. Easy to understand explanations and demonstrations are guaranteed! Great dispensing is how well you communicate with your patient and as such, optics is not a hard sell...It’s all about lifestyle and informed choice with a bit of your own personality thrown in! You…

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October 2019

Frame fitting and adjustments – Scotland

October 28

As a receptionist/optical assistant, how confident are you at adjusting a patients frame when in front of them? Remove the fear of frame fitting and adjusting! This all day hands-on adjustments course will provide you with the skills and confidence to perform adjustments on patient’s spectacles whether it is during the collection process or if they have come back after sitting on them (although they never admit it)! You will learn about the different frame materials and why they handle…

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November 2019

Improve handovers and maximise your average dispensing values – Scotland

November 26

Do you sometimes feel that you are missing out on  sales opportunities? This event is simply about maximising every opportunity in your practice to sell more spectacles to your patients but only selling to those who either 'want' or 'need' them! This one-day interactive course which has 9 CET points will focus on growing turnover in your business through improved communication throughout your patient journey as well as networking in your local community. This event is not about learning to hard sell to a…

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