Terms & conditions

At SightCare we pride ourselves on the quality and effectiveness of our training and business growth services. We value very highly the relationships we have with our members and want to do everything we can to develop and sustain those relationships. With that in mind, we have established a simple set of terms and conditions in order to clarify the commercial aspects of those relationships.

By agreeing to the terms and conditions of sale you are agreeing that:

You have read and understood all the information provided regarding the Training Sessions and have requested additional guidance and advice where you have needed clarification of any of the terms stated. You have provided us with true and correct personal data upon your application and will inform us of any changes straight away.

SightCare Services Limited is based in the UK and our contact details are as follows:

SightCare Services Limited Bakers Business Park Pardown Oakley Basingstoke Hampshire RG23 7DY

Email: info@sightcare.co.uk

Telephone: 01256 781522

Intellectual Property

For all training and business growth services the materials provided remain the intellectual property of SightCare Services Limited and its partners, who assert their right to worldwide copyright unless specifically agreed otherwise in writing.

Data Protection

SightCare Services Limited does not sell, trade or rent its data to any other organisations.


VAT will be charged at the prevailing rate


Please let us know in advance if you have particular requirements concerning who and where to send the invoice. Bookings made online are classed as definite bookings and are liable for full cancellation terms. SightCare Member invoices will be sent to the agreed contact following the Workshops and Bespoke Training Sessions and payment will be taken by Direct Debit. SightCare member invoices for the Online Training Modules and courses will be sent to the agreed contact and payment will be taken by Direct Debit.

Non Member invoices will be sent to the agreed contact at time of booking and must be paid for at least 15 days before the date of the Workshop and 10 days before the online course Failure to do so will result in the booking being cancelled.

Any no shows for any reason on the day of a Workshop Training Session or online course will be still be charged at full cost.

Expenses incurred in the delivery of Bespoke Training Sessions will be charged at cost. This will include travel, accommodation, meals and freight/carriage. Travel by car will be charged at 45p per mile. Venues/lunches are paid and arranged prior to each event by the practice.


Workshop delegate and Bespoke Training cancellations made less than 15 days before the workshop date will still be charged the full fee. Cancellations made more than 15 days in advance of the Workshop or Bespoke Training will not be charged.

SightCare reserves the right to amend content, timings, dates and published prices, or to cancel any event. An agreed alternative date will be provided if SightCare has to cancel or postpone a Workshop or Bespoke Training Session for any reason.

All cancellations must be advised in writing to info@sightcare.co.uk.


These terms and conditions (published August 2020) supersede any previously published versions whether online or in print.