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NEW

PRACTICE PERFORMANCE – INTERACTIVE ONLINE TRAINING WEBINARS

This series of interactive online webinars, in partnership with Insight Optical, is aimed at optical assistants and support staff who want to enhance their knowledge and understanding of optics. Whether new to optics or just as a refresher, each interactive training webinar is aimed at building confidence and knowledge when interacting with patients and answering common questions arising in practice. The outcome is to help patients make better informed choices, leading to better dispensing, higher sales and more satisfied patients.

Each course topic will be covered by an experienced lecturer through a series of four interactive 1 hour online webinar sessions, delivered one a week over 4 weeks.

No travel, hotels or days out of the practice. Each course is developed, written and presented by experts in the industry with years of experience in training and who regularly work within practice.

Anyone interested in participating should complete the relevant booking form and they will be contacted with details of when the next course is taking place.

Pricing

SightCare member price £80 plus VAT per delegate per course*

Non member price £160 plus VAT per delegate per course*

*Each course consists of 4 weekly one hour online interactive sessions.

See available courses below.

Course subject to minimum numbers. If minimum numbers reached, a mutually agreed date for all parties will be agreed for the course to run.
 
 
 
 

Welcome to the world of optics

Ideal for anyone who is a recent newcomer to the world of optics. During this module, we will cover the essential knowledge that new members of the team need to be able to understand their new role and feel more confident in answering common patient questions. This module is an excellent introduction to the profession and will equip learners with knowledge that is expanded on in other modules.

Content Overview

Course Overview Learning Objectives
  • Anatomy of the eye
  • Understanding Prescriptions
  • The Eye Examination
  • Introduction to spectacle lenses
  • Identify the parts of the eye
  • Describe a given prescription
  • Understand the eye exam process
  • List the features & benefits of different lenses
Course subject to minimum numbers. If minimum numbers reached, a mutually agreed date for all parties will be agreed for the course to run.
 
 
 
 

Solutions to presbyopia

Everyone will become presbyopic, but what is presbyopia, and what causes it? Over the course of these four sessions, we will review what happens to the eye as we age and look at the wide range of options available to correct it. This includes a session dedicated to multifocal contact lenses.

Content Overview

Course Overview Learning Objectives
  • The Aging Eye
  • Understanding Multifocal Lenses
  • Dispensing of Intermediate Distances
  • Contact Lenses for Presbyopia
  • Explain presbyopia to patients
  • Understand the range of lens options
  • Understand occupational & near-boost lenses
  • Explain multifocal contact lenses
Course subject to minimum numbers. If minimum numbers reached, a mutually agreed date for all parties will be agreed for the course to run.
 
 
 
 

Dispensing 2.0

Whilst many people are comfortable with dispensing everyday options, they can become stuck when it comes to more advanced dispensing areas. The sessions in this module aim to provide the knowledge and understanding of a range of dispensing areas so that the dispenser will be better able to provide the right product options to patients. This will lead to a better patient experience, but also high sales in terms of lens upgrades and additional pairs.

Content Overview

Course Overview Learning Objectives
  • Safety Eyewear Options
  • Understanding Tints and Coatings
  • Sports Eyewear and Lenses
  • Dispensing High Prescriptions
  • Understand eye protection
  • Explain a range of lens tints & coating options
  • Describe the benefits of sports frames & lenses
  • Provide suitable advice to patients with high prescriptions when choosing spectacles
Course subject to minimum numbers. If minimum numbers reached, a mutually agreed date for all parties will be agreed for the course to run.
 
 
 
 

Contact Lens Confidene

Contact lenses is a major part of a successful independent optical practice, therefore everyone in the business needs to be knowledgeable and confident in talking to patients about the benefits and options available. Over the course of the four sessions we will cover the information required to enable anyone in the practice to be able to successfully handle customer enquiries for contact lens information. Leading to better conversations and recommendations, as well as support staff being better able to handle the common questions that potential wears might have.

Content Overview

Course Overview Learning Objectives
  • Contact Lens Types and Benefits
  • The Contact Lens Journey (Assessment, Teach and Aftercare)
  • Contact Lens Care and Solutions
  • Presbyopia, Astigmatism and More
  • Understand the benefits of contact lenses
  • Describe the different types of contact lenses
  • Explain the different modalities/replacement frequencies to customers
  • Understand the contact lens assessment process

Booking

To book your place on a course complete the application form by clicking the relevant button above.
You will be invoiced by SightCare once your application has been received and login instructions sent on receipt of payment. SightCare members – payment will be taken by DD unless otherwise advised.

Bespoke Training

Bespoke Training

Any subject, delivered when and where you want it to maximise team performance and increase profits!

SightCare’s bespoke training approach is to offer you precisely what is right for your business, tailored to individual and specific needs; delivered when and quite literally where you want it. 

We can offer a wide range of topics from improved communication techniques through to specific management issues ensuring that the day is suitable for all employees at all levels. SightCare’s Bespoke Training has proved very popular over the last few years, with practices finding it very useful to have such focused attention on areas of importance to them. Either pick and mix from our existing courses or let us design a day for you.

Online Training Modules

Distance Learning – Online Staff Training Modules

This new modular distance learning course is available in partnership with  Insight Optical Training at a specially negotiated rate of  £80 exc vat, per module, for SightCare members and £110 exc vat for non members.  This new course is ideal for optical support who do not have a registerable qualification with the General Optical Council, whether you work in retail optics, manufacturing, sales or technical support. This course would suit you if you have recently joined the optical world, as there is no experience needed; or if you have been working in a practice for some time and would like to expand your optical knowledge.

THE PROGRAMME

This is a distance learning programme which is suitable for all optical support staff. There are ten modules for you to choose from. You can choose as many modules as you wish and do them in any order and at any time.  Each module is detailed below and includes a recommendation as to which role it would best suit.

There are no formal examinations, you will just submit an assignment for each module you complete and your tutor will mark it, and to achieve a completion certificate you will need to achieve 70%.

This is a flexible way to learn, with no travelling, no books to buy, no exams to sit, no formal timetable so you can fit it around your work and life schedule.  Study as little or as much as you wish.

 
 

What Our Members Say

 

Sukie Woodhouse, Woodhouse Opticians

I thoroughly enjoyed the workshop. It was relaxed but informative. The papers accompanying it are also very useful.  The presenters were easy to talk to and knowledgeable. They were supportive and shared tips and tricks as well as information. The day was well balanced and I feel encouraged and empowered by it.
2017-10-12T09:53:46+00:00
I thoroughly enjoyed the workshop. It was relaxed but informative. The papers accompanying it are also very useful.  The presenters were easy to talk to and knowledgeable. They were supportive and shared tips and tricks as well as information. The day was well balanced and I feel encouraged and empowered by it.

SightCare Training

The presenters worked hard at delivering and engaging us in the recent repairs course we did. They used a blend of personal insight and industry experience. The balance of the day was perfect. Thank you!

 
2017-10-12T09:55:13+00:00
The presenters worked hard at delivering and engaging us in the recent repairs course we did. They used a blend of personal insight and industry experience. The balance of the day was perfect. Thank you!