Reputation rescue: Complaint handling for optical practices
Online courseIn today’s world, one bad review can go viral – and suddenly, your practice is on the defensive. A single mishandled complaint can spiral…read more
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In today’s world, one bad review can go viral – and suddenly, your practice is on the defensive. A single mishandled complaint can spiral…read more
Explore how simple cognitive behavioural techniques can boost client confidence, overcome objections, and create more positive styling outcomes.. With Dan Scott, The Eyewear Stylist,…read more
Understand how colour theory influences eyewear choices – and learn to guide clients towards frames that truly complement their natural tones. With Dan Scott,…read more
Aimed at optical assistants and support staff new to optics, but also suitable for existing team members seeking to enhance their knowledge, this course…read more
Join Jim Dickson, mark'ennovy Professional Affairs Manager, for an exclusive, comprehensive webinar designed to revolutionise your approach to presbyopia care. Discover the immense potential of helping emerging…read more