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Welcome and registration for members only workshop
Imagine stepping into a vibrant room buzzing with energy, where every table holds the promise of fresh ideas, powerful insights, and game-changing solutions.
Welcome to the World Café, an interactive session designed not just to share knowledge but to ignite innovation and forge connections that can propel your career and your organisation forward.
In this dynamic environment, you won’t just sit back and listen—you will be at the heart of the conversation, exchanging best practices with industry leaders and creative thinkers. Picture yourself moving from one table to another, each time diving into a new discussion – on topics YOU have voted on – discovering innovative approaches, and contributing your unique perspective to solve real-world challenges.
By the end of the session, you will have connected with a diverse network of peers, gathered actionable ideas, and perhaps most importantly, realised the impact your insights can have on others.
This is not just another conference session; it is a chance to be part of something greater, to influence and be influenced, and to leave with a toolkit of strategies that you can immediately apply to your work. Your voice matters here—whether you are sharing a breakthrough you have achieved or a challenge you are grappling with, your contributions will shape the collective wisdom of the group.
Join us at the World Café, and be prepared to walk away inspired, empowered and ready to make a real difference.
Join us for an unforgettable evening of networking and celebration! Starting at 7pm, enjoy a vibrant atmosphere with a welcome drink, delicious street food, a full bar, and live entertainment from Professor Sophie Scott CBE that will keep the energy high all night.
Meet with fellow professionals, make new connections, and cap off the night with our exciting awards ceremony, where we will honor outstanding achievements in our field. This is the perfect chance to relax, have fun, and celebrate with your peers.
Register at entrance E1 and move to the Ludlow Suite for morning coffee and exhibition.
We are thrilled to welcome you to this year to SightCare’s 2025 Business Conference, where innovation, collaboration, and expertise converge to shape the future of optometry. This year’s programme is designed to inspire and challenge, offering a diverse range of interactive workshops, and opportunities for meaningful networking. Whether you are here to gain new insights, share your experiences, or connect with fellow professionals, our goal is to inspire, challenge, and equip you with the tools and knowledge to drive your business forward.
This session educates on how to judge value for money with frames by explaining the components of the manufacturing process in constructing a frame material that influence the experience for the end user.
By attending this session, you will learn how to choose the appropriate frame material to combine with your lens selection for the best final results, and position yourself as an expert when it comes to frame material recommendation.
3 CPD Points
As the owner of an opticians you will almost certainly have set up your business to be as much a vocation as a business. You love to serve your customers and the business has served you for the years you have had it. However, there has to come a time when you consider leaving. Whether for reasons of age, lifestyle, health or just market conditions. Whatever that reason or reasons, there usually comes a “moment of the heart”. You just know it’s time.
In today’s fast paced world, balancing work and home life can sometimes feel overwhelming. This workshop, ‘The art of time mastery’ is designed for business owners, managers, and team members alike. Learn proven strategies to prioritise tasks, conquer procrastination, and learn how to have more “you” time without that feeling of guilt.
Join me to uncover the secrets of time mastery and transform your daily routine.
It will be an hour well spent.
Discover how membership can support your business challenges!
As a guest at this year’s SightCare conference, we invite you to experience first-hand the benefits of membership and discover how we can support your personal and business growth. In this session, you will have the chance to clarify your primary business goals and establish key strategic objectives. Following this, you will engage in a business challenges session – where you can bring up challenges and collaboratively work toward solutions and understand the power of our peer groups. This interactive session encourages learning from others, fostering critical thinking, and making more informed decisions.
Browse the exhibition and enjoy coffee and biscuits before the next session
A record number of companies are setting up employee-ownership trusts (EOTs) as owners look for alternative ways to reward staff and sell their stakes while also benefiting from a tax break. In his workshop session, Richard will give an insight into the history and motivations behind the creation of EOTs. He will explore the step-by-step process of an EOT transaction and give an overview of how businesses transition to employee ownership. Richard will delve into the responsibilities and functions of a trustee within an EOT and discuss how trustees safeguard employee interests and ensure the integrity of the ownership structure. The workshop will highlight the advantages and disadvantages of selling a business to an EOT, taking into account the practical considerations. Richard will identify the critical factors to consider when opting for the EOT route and delegates will learn about the essential elements that can influence the success of an EOT, including legal, financial, and organisational aspects.
Does your mood and the mood of the team often fluctuate depending on the takings each day?
How quick do you get over those days when no-one seems to buy?
Do you find people taking away their prescriptions thinking they have done you a favour by have their Sight Test with you?
Do you just find some people difficult?
During the seminar David will be sharing a sales process in which everyone will know their part to play. At the end of the day if the process has been followed then “Its been a good day”.
Even if the takings are low that day, celebrate the process because you can be confident the sales will come back.
The session will benefit any or all team members, Owners, Managers and staff alike.
Come along and learn how practices have introduced the process and grown dramatically.
Benefits include, a happy team, minimising prescription ’take aways’, maximising average sales value, building loyalty with your patients, helping to understand and manage difficult patients.
With a keen interest in marketing, Jean has employed innovative marketing activities in her practice over the years to effectively engage young patients and their families, significantly growing her paediatric clientele. During this workshop Jean will share with you some practical insights and proven techniques she has used to help successfully increase the numbers of young families visiting your practice. Attendees will be able to employ these strategies immediately, gaining multi-generational, loyal patients for life.
Dry eye clinics are a hot topic in optometric circles, often surrounded by questions and uncertainty. This workshop will highlight essential topics for establishing and running a successful dry eye clinic from a clinical and commercial viewpoint. Participants will discuss the best clinical practices to adopt, the instruments worth investing in, and effective strategies for pricing appointments. The workshop will also explore how to build and grow the clinic, select appropriate OTC products, and ensure staff provide the necessary support to keep the clinic running smoothly. In this session, Ros will facilitate discussion around these subject areas to help give delegates a thorough understanding of issues to consider when setting up a successful dry eye clinic.
SightCare Premium is the membership level designed for business owners, those who carry the weight of their company’s most important decisions. Members gain fresh perspectives, clarity, and support to make the big decisions about their practice. It is a place where you can share your expertise, learn from others and challenge one another to think critically to arrive at better decisions. Through ongoing collaboration with your business coach and fellow group members, they build lifelong excellence that elevates their practice, strengthens their performance, and fosters sustainable growth.
If you would like to understand how SightCare Premium works, and find out if it might be right for you, please book onto this session where you will..
Browse the exhibition and enjoy a hot two-course lunch!
How to turn heads when what you sell is so small – how DO you get your message across in an instant and draw customers in? The workshop will delve into the unique challenges of marketing and selling compact items. We will explore the basic rules of Visual Merchandising & Display and look at strategies that make a big impact in a limited space, ensuring that your products don’t just blend in but stand out. By the end of this presentation, you will be brimming with fresh ideas and renewed motivation to elevate your products to new heights. Armed with practical knowledge and creative inspiration, you will be ready to turn heads, draw customers in, and transform your retail space into an engaging and profitable environment.
In today’s dynamic work environment, achieving team goals requires more than just collaboration; it demands trust which in turn allows healthy confrontation. This presentation will explore the vital role that constructive debate plays in enhancing team commitment and driving success. Healthy confrontation is not a threat to teamwork but a catalyst for progress. By fostering an environment where issues can be addressed openly and constructively, teams can unlock higher levels of commitment, creativity, and ultimately, success.
3 CPD Points
This presentation aims to demystify the numbers behind social media, by exploring key metrics to better understand what content performs best. Meg will highlight the different types of content, identify useful resources for generating content and provide actionable strategies for engaging both current and new audiences. The session will conclude with a demonstration of creating an effective social media post.
SightCare Premium is the membership level designed for business owners, those who carry the weight of their company’s most important decisions. Members gain fresh perspectives, clarity, and support to make the big decisions about their practice. It is a place where you can share your expertise, learn from others and challenge one another to think critically to arrive at better decisions. Through ongoing collaboration with your business coach and fellow group members, they build lifelong excellence that elevates their practice, strengthens their performance, and fosters sustainable growth.
If you would like to understand how SightCare Premium works, and find out if it might be right for you, please book onto this session where you will..
Last chance to browse the exhibition and grab a coffee
Sally effortlessly weaves the secrets of sporting achievement with the valuable components that underpin success in business. Her key themes hold resonance for senior decision-makers and junior staff alike. No corporate speaks, no clever-sounding management models. Just tried-and-tested solutions and techniques that took a farmer’s daughter from the hay bales of Essex to the winner’s podium at the Barcelona Olympics.
Sally’s honest, down-to-earth approach has won her many admirers over the years. She has written four books and her latest gets right under the skin of what makes a successful, fulfilled person. For the first time, she brings together in one place all the themes that have brought success in her sporting, business and family lives. ’10 hurdles for life’ is for anyone who knows they have something to accomplish in life and is focused on enabling it to happen. The only limit is our imagination, understand this and the game of life becomes more fun and less hard work.
Sally Gunnell OBE; the Farmers girl who captured the hearts of a nation. She remains the only woman ever to hold four major track titles concurrently – Olympic, World, European and Commonwealth. Since retiring from international athletics, Sally developed a new career path as a keynote speaker and wellbeing advocate.