Five myths about optical apprenticeships

Hamza Rafiq, Head of Healthcare at Ofsted Outstanding-rated apprenticeship provider and SightCare preferred partner, Scope Training, explores some of the most common misconceptions surrounding optical apprenticeships – and reveals the truths behind them.

Apprenticeships in the optical industry are often misunderstood. Many practice owners and managers are unsure of what they involve, how they benefit the business, or what the learner journey looks like. To clear things up, here are five common myths and the truths behind them.

Myth 1: Apprenticeships are only for school-leavers.

Not true. While they are a great entry point for young people, apprenticeships are open to anyone who wants to learn and grow. They can support new entrants of all ages as well as existing staff looking to formalise their experience, gain new skills or progress into more senior roles. This makes them a flexible solution for developing the whole team.

Myth 2: Training takes staff away from the business.

In reality, apprenticeships are designed to integrate learning with day-to-day work. Apprentices spend most of their time in practice, gaining knowledge that can be applied immediately. This means they contribute to the business while developing their skills, and practices often notice improvements in confidence, efficiency and customer care long before the programme is completed.

Myth 3: Apprenticeships only help with clinical skills.

Apprenticeships do cover clinical knowledge, but they also develop essential practical and commercial skills. Learners are trained to understand KPIs, manage targets and identify opportunities to increase sales. They build strong communication and customer service skills, helping them support patients while contributing to the overall success of the practice.

Myth 4: Apprenticeships are low-level qualifications.

Our programmes provide a clear progression pathway, starting with entry-level training for optical assistants and moving through to higher apprenticeships, such as the Level 6 Dispensing Optician qualification. This creates motivated staff who see a long-term career in your practice.

Myth 5: Apprenticeships do not improve retention.

When staff feel invested in the industry, they are more engaged, loyal and committed to delivering an exceptional patient journey.

How we can help

Through gov funded apprenticeship programmes, we support practices to develop staff who bring real value to the business. Whether you want to grow new talent or upskill existing staff, we can support you.

To learn more, please visit our optical apprenticeships page on the SightCare website.