Complaint handling for optical practices

July 10 @ 9:00 am - 10:30 am

£80

In today’s world, one bad review can go viral – and suddenly, your practice is on the defensive.

A single mishandled complaint can spiral into lost patients, a deflated team and reputational damage… even when it’s not your fault.

That’s why we’ve created a practical, confidence-building workshop designed to give you and your team real-world strategies for managing complaints professionally and positively. Whether it’s handling difficult conversations or spotting problems before they escalate, this training helps you protect what matters most – your reputation and your patient relationships.

ℹ️ Find out more

👉 Book now

Details

Date:: July 10
Time:: 9:00 am - 10:30 am
Cost:: £80
Event Category:: Training
Website:: https://www.sightcare.co.uk/customer-complaints-workshop/

Venue

: Online course

Organiser

: David Samuel

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