Call Us: 01256 781522 info@sightcare.co.uk Member login
Call Us: 01256 781522 info@sightcare.co.uk Member login
We have a range of online training courses available to both members and non-members. If you are a member login to the member portal to access the full range. All courses are run subject to minimum numbers reached.
Want to stand out and boost your dispense values?
This practical course is exclusively for employees of independent optical practices. It will show you how to enhance the patient experience, increase average dispenses, and integrate styling seamlessly into your practice.
You’ll learn proven processes, trend insights and styling strategies that deliver results – plus ideas to improve your in-practice marketing.
Ready to elevate your dispensing service? This course is for you.
New to optics – or just need a confidence boost?
This course is ideal for optical assistants and support staff who are new to the industry, as well as existing team members who want to strengthen their knowledge.
Led by SightCare coach and trainer Peter Greedy, the course provides a clear and engaging introduction to core optical concepts. Participants will gain the skills to handle customer enquiries with confidence.
Delivered over four weeks, the course includes four 60-minute interactive online sessions – one per week.
Stronger management, stronger practice.
In many independent optical practices, success relies on how well the business is run day to day – and that often falls to the practice manager.
This practical course is designed specifically for SightCare member practice managers. It’s ideal for both new and experienced managers looking to build their skills, grow their confidence, and improve practice performance.
Expect real-world tools, shared ideas and expert support from your peers and trainer.
One bad review can undo years of great service.
This 90-minute live online workshop gives patient-facing team members the confidence to handle complaints and deliver bad news professionally.
Led by SightCare Business Coach David Samuel, the session includes real-world scenarios, role-play exercises and proven communication frameworks like SPIKE and the 3 F’s.
Perfect for all staff, it’s designed to prevent issues from escalating – and turn unhappy patients into loyal advocates.
