Running an independent business can be isolating and finding the time to balance your time between supporting your patients and working on your business in order to stay competitive can be a challenge.
SightCare Premium membership combines all of SightCare’s business and networking services with powerful online business tools, dedicated 1-on-1 coaching support to provide you with a comprehensive suite of tools and services to help you identify and manage the key areas of your business.
The aim is simple, to help you increase your top line sales, profitability and customer care, ensuring your business remains competitive and continues to grow, increasing its reputation and future value.
- Better understand your customers and how they perceive you
- Challenge your thinking with like-minded business owners
- Maintain your mojo through monthly mentoring sessions
- Share ideas and best practice with the best in class
- Motivate and engage your team
- Benchmark your business and set targets
- Improve your turnover and margins
- Increase your profit and the future value of your business
Our Goal is to add a minimum 40% to the value of your business over 3 years!
SightCare Premium offers an automated customer feedback system Grohawk whereby you simply drag and drop your customer details into the software and let us do the hard work. All you need to think about is the questions you want to ask, and the responses you receive! What’s more, if your customers are raving about your services they’ll automatically be prompted to tell their friends about their experience on social media.
Peer Group Workshops
A Unique Community
SightCare Premium Members
What Our Members Say
Danielle Walters, Coakley Opticians
Annica Clark, Clark Family Eyecare
Brian & Nicky Tompkins – TK&S Optometrists
Andrew Keyes, Keyes Eyecare
Pamela Robertson, Angus Optix
Meet the SightCare Premium Mentors
David Samuel MBA, MCIM, FBDO,CL
After a 30 years career in optics as a qualified Dispensing Optician, Contact lens Optician, Partner, Marketing Manager and Managing Director, David masterminded the growth of Eyesite to a combined turnover of £6m and over 70 staff. All this whilst studying for his Marketing Degree once that was under his belt, an MBA from Reading University management Unit.David’s past experience includes: – Director and Chairman of the SightCare Services, Chair of the fundraising committee for Vision Aid Overseas, Council member of the British Contact Lens Association. David enjoys golf, travelling and cooking… often at the same time!
Gavin Rebello Bsc (Hons)
A co-founder of Storm, SightCare member and former Chairman, Gavin is a forward-thinking optometrist who has thrived in the independent sector for over 20 years. He has owned and managed a number of highly successful practices, creating and developing innovative niche areas within each and building strong, focused and motivated teams. Gavin is a qualified teacher in both Scaravelli and Dru yoga styles and also Chi Kung. His training outside of optics has taught him that to be successful it is critical to never lose focus on why we are doing what we are doing.
Vinni Virdee is a Qualified Dispensing Optician with 20 years’ experience across various sectors of the optical industry. Her journey through optics has included working for companies like Essilor UK, where she co-wrote the successful ‘Optometrist Led Recommendations’ (OLR) programme, delivering practices 30% value growth on average – and for Bausch + Lomb, where she operates as a Professional Affairs Consultant. She has also enjoyed her time as a distance learning tutor for the Association of British Dispensing Opticians (ABDO). Vinni thrives on developing individuals and teams and so, over a year ago, opened her own business to enable her to concentrate on enhancing the overall patient experience and helping practices achieve the right balance between commercial and clinical.
Outside of Optics, Vinni is a life coach, a self taught make-up artist, singer and is Chair of Governors at a local primary school.
David describes himself as a ‘Change Agent’. By building on his own life experience he set up his own business acting as a coach, mentor and consultant and has helped 100’s of business owners to develop themselves and their business. David is one of the SightCare: Storm Alliance business coaches and was introduced to Optics when he was invited to be the lead in the SightCare Evolution programme. This successful programme has helped many business owners understand their values and purpose and help them to then go on to realise their potential.