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Like us, most independent practices don’t have an HR department! So how do you go about recruiting the right staff? How do you keep in touch with the most recent employment legislation? What’s the best way of managing payroll? How do you know if you are Health & Safety Compliant? And how can you do all of that yourself? The plain answer is – if you want to provide the best experience for your clients – you can’t! Trust the experts and save some of your precious time by outsourcing to experts:
 
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HR, Health & Safety and Employment Law Solutions Packages

It is essential that members are aware of current employment practices, legislative changes and best practice standards relating to Health & Safety and Employment Law.

SightCare membership gives you access to a FREE online HR and Health & Safety service for your independent practice/s – called Business Assist. Business Assist is an optometry specific online portal which provides best practice guidance and template documentation to assist you with legal compliance for Health & Safety and Human Resources. To access the FREE Business Assist Portal, please visit http://sightcare.xactassist.co.uk and use the username and password that has been sent to you. Alternatively please ring us on 01256 781522 or email info@sightcare.co.uk and we will send you your username and password for you to access the information.

In addition we offer a range of paid for HR solutions to suit your needs. The services are tailored specifically to the optical sector and deal with all of the best practice and compliance issues an optometry practice will face including a full suite of services to assist with GOC requirements. For information on other more comprehensive services available access further information here

More Info
 
 
 
 

Outsourced Payroll

 
 
Spending time building a successful practice is a key priority for most SightCare members, but
valuable time can often be taken doing essential but burdensome administrative tasks such as
payroll. SightCare have now partnered with FMP to provide access to competitive outsourced payroll
services – all from as little as £35 per month*. Available from a single employee upwards, this frees up your valuable time and ensures you stay compliant with HMRC legislative requirements and new GDPR rules surrounding employee data transfer.

  • Experienced professionals on hand when you need them
  • Save money – 10% discount available for SightCare members
  • Security with the best data protection protocols
  • Seamless transition from in-house to outsourced service

*£35 per month based on up to 5 employees

Complete the enquiry form below for a FREE no obligation review of your payroll services or email info@sightcare.co.uk

More Info
 
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Data Protection Services

Do you need help with compliance with GDPR? We have a range of tools and services to help you!
More Info
 
 
 
 

Auto Enrolment Pensions

 
 

Make the Best Pension Choice for Your Business and Staff

With preferential rates – and £0 monthly fee for 3 months
SightCare and Husky – Working Together to Help You

You’re legally required to offer your employees a pension and re-enrol them at regular intervals. However, legislation is complex, and the penalties for non-compliance are hefty. That’s why SightCare has partnered with auto-enrolment specialists, Husky.

Husky delivers pension choice, gives you peace of mind you’re compliant, and frees up your time and resources. Our affordable service gives you tailored pension options and then handles all the ongoing admin and compliance – so you can focus on growing your business and serving your customers.

Through, SightCare, you get preferential pension scheme rates – and your monthly fee is free for the first 3 months.

More Information
 
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Articles, Tools, Guides and Templates

Knowledge Hub

Available in our knowledge hub is a wide range of articles and downloads relating to practice management issues, as well as general HR and training advice and information. Whether it is recruitment and training tools, a practice management handbooks, complaints handling advice, job descriptions – we have a resource for you!
Access HR resources

Training Videos

Access to an online modular training programme for front of house teams.

Log in to access training content at a time and place convenient for you/your staff.

Comprehensive video library of optical training videos designed to inspire confidence in team members.

Online training compliments interactive training days.

Each 30 minute video is broken down into smaller bite-sized chunks, making it easy to fit online learning into your day.

Each session comes with downloadable support material and an action plan to work towards course certification.

Access training videos
HR SERVICES REQUEST FORM

 
Yes please I would like more information on the following service(s):

Employment Law and Health & Safety
Payroll
Data Protection Services
Training Tools
Pensions




 
 

What Our Members Say

 

Danielle Walters, Coakley Opticians

“Can highly recommend SightCare Premium. In just a few months, David Mack has given me the confidence to deal with business problems and the skills and ideas to move my business forward. We had an excellent team building day today with all the staff energised and enthusiastic about the future. Nothing is too much trouble for David and he is always there for me, answering my calls or emails promptly. He really cares about my business and is such a wonderful support. You won't regret joining. I just wish I'd done it sooner.”

 

 
2020-01-29T10:46:24+00:00
“Can highly recommend SightCare Premium. In just a few months, David Mack has given me the confidence to deal with business problems and the skills and ideas to move my business forward. We had an excellent team building day today with all the staff energised and enthusiastic about the future. Nothing is too much trouble for David and he is always there for me, answering my calls or emails promptly. He really cares about my business and is such a wonderful support. You won't regret joining. I just wish I'd done it sooner.”    

Andy Molsom, Molsom & Associates

"Thank you firstly for a great SightCare conference, it has been a while since I have been and must agree that the venue and location were great. SightCare is a great organisation and is invaluable to my business. Keep up the great work.”

 
2018-09-27T10:00:26+00:00
"Thank you firstly for a great SightCare conference, it has been a while since I have been and must agree that the venue and location were great. SightCare is a great organisation and is invaluable to my business. Keep up the great work.”  

Danielle Walters, Coakley Opticians

“I have only joined SightCare in the last few months after years of dithering. I must say I have had nothing but fabulous service and experience. We have used your utility services and already saved lots. I am about to sign up to the buying group and SightCare Premium too. I think SightCare is a marvellous company and a life saver for business owners like me. I will recommend you to anyone I meet!”

 

 
2019-10-16T12:28:11+00:00
“I have only joined SightCare in the last few months after years of dithering. I must say I have had nothing but fabulous service and experience. We have used your utility services and already saved lots. I am about to sign up to the buying group and SightCare Premium too. I think SightCare is a marvellous company and a life saver for business owners like me. I will recommend you to anyone I meet!”    

Richard Waring, Eaton Eyeland

"One of the things about working for a national chain is the fact that in complicated things like applying for an NHS contract, the head office do much of the work for you. Having help from people like yourself is fantastic."

 

 
2019-10-10T12:49:48+00:00
"One of the things about working for a national chain is the fact that in complicated things like applying for an NHS contract, the head office do much of the work for you. Having help from people like yourself is fantastic."    

Cheryl Clark, Clark Family Eyecare

I would like to recommend SightCare Insurance, a benefit of the group which John has set up for us. I have recently had a quote from my current insurer, which made me gasp at the cost, so I sent my details to SightCare for a quote – I’m pleased I did. For a few minutes of my time I managed to save over £500 slashing my insurance costs by more than half.

I am also in the process of obtaining quotes for telecoms and electricity. My landline and broadband will save me £800 a year ( less Beaconplus fees), but that still gives me a £400 saving. I can’t believe how simple it was to obtain a favourable deal for my telephone and broadband services. Beaconplus were excellent, friendly and professional and obtained a deal far better than I could have achieved.

SightCare has some great benefits, and I would urge everyone to use them, even if they only get a quote.
2018-04-17T10:22:13+00:00
I would like to recommend SightCare Insurance, a benefit of the group which John has set up for us. I have recently had a quote from my current insurer, which made me gasp at the cost, so I sent my details to SightCare for a quote – I’m pleased I did. For a few minutes of my time I managed to save over £500 slashing my insurance costs by more than half. I am also in the process of obtaining quotes for telecoms and electricity. My landline and broadband will save me £800 a year ( less Beaconplus fees), but that still gives me a £400 saving. I can’t believe how simple it was to obtain a favourable deal for my telephone and broadband services. Beaconplus were excellent, friendly and professional and obtained a deal far better than I could have achieved. SightCare has some great benefits, and I would urge everyone to use them, even if they only get a quote.

Sue Edwards, Martin Smith Opticians

"It was absolutely amazing news to be shortlisted as a finalist in the SightCare Awards and we are so happy and delighted! SightCare represents the very best of independent practices, and is such an integral part of our everyday world now. To be a Finalist really does mean a lot."

 
2019-10-10T12:48:27+00:00
"It was absolutely amazing news to be shortlisted as a finalist in the SightCare Awards and we are so happy and delighted! SightCare represents the very best of independent practices, and is such an integral part of our everyday world now. To be a Finalist really does mean a lot."  

Davina Dosanjh, Richard Petrie Optometrist

"When I took over from the previous owner who had been a SightCare member it was easy to see why he had thought it so important. Having support with peers and another organisation which is there as a point of contact to support you is invaluable. I really value the SPECS Buying Group which makes products more affordable and saves a lot of time on administration. We always find SightCare events really useful – particularly to attend as a team where we can reflect on ideas back at the practice in team meetings."
2017-01-12T00:00:00+00:00
We always find Sight Care events really useful ...

Clark Family Eyecare

Back at the end of 2017 we had a letter arrive from an audiology company asking if we would be interested in their services, a service I’d never really thought about offering our current pxs and the surrounding community. Long story short after speaking to John he put us in touch with a group very much like SightCare but full of audiologists rather than Opticians! After speaking with a member of the HearCare team we were introduced to a local independent Audiology company who had the same values as Cheryl and I have for our practice. Our clinics started in May, provisionally as a 4 weekly thing and so far, after sending out a letter to all our over 60 cx we are now booked up until July. That’s after we increased the amount of clinics, which is now 1 day (a day we haven’t got our own clinic) every 2 WEEKS.

We work on a commission basis rather than renting the room, our staff 100% back the venture, by mentioning it to our cx and the occasional Facebook post. We have had posters and window decals made by the company and are still inundated with calls asking us to book hearing tests-the majority of who don’t want to step foot in chain stores or who have been to places like these and wish they never bothered.

Independent hearing care + independent optical care (especially if you have the space) =winner.

Annica Clark
Clark Family Eyecare


2018-06-07T12:57:34+00:00
We absolutely love our newsletter

Simpson Optometrists

"We absolutely LOVE our newsletter, so professional and a great way to advertise our practice. We also appreciate a good quality print:)"
2018-01-17T10:19:24+00:00
We absolutely love our newsletter

Nina Newsom, Newsom & Davies


We remind ourselves every year what good value the newsletter represents when we come to pay our annual SightCare fee. Another  supplier of marketing material has quoted us for a similar product £595 for 2000 and £895 for 4000. We usually pay  £260 to have an additional 2000 each year from SightCare so we could be paying over £600 more.
2017-01-12T00:00:00+00:00
We remind ourselves every year what good value the newsletter represents ...

Julian Hotchkiss, Benjamin Opticians

"What a fantastic conference - well done to everyone involved. The talks were captivating and very informative, the guest speakers outstanding and great to catch up with old friends and make new ones too. We were very humbled to win an award too, which was an unexpected honour, give the quality of the entrants. "

 
2019-10-10T12:22:53+00:00
"What a fantastic conference - well done to everyone involved. The talks were captivating and very informative, the guest speakers outstanding and great to catch up with old friends and make new ones too. We were very humbled to win an award too, which was an unexpected honour, give the quality of the entrants. "  

Karen Haase, Yorkshire Eyewear

SightCareGroup has given us so much inspiration, not just clinical advice from working with other Opticians but how we can make a difference to our patients

 
2018-09-27T10:05:28+00:00
SightCareGroup has given us so much inspiration, not just clinical advice from working with other Opticians but how we can make a difference to our patients  

Gerry O’Hear, Mearns Opticians

"Since joining SightCare, I have found the email forum invaluable. It is a fantastic platform to discuss all things Optometric within the Independent sector, whether it is a simple question to your colleagues regarding pricing, to more in-depth discussion surrounding Tax and VAT.  I would highly recommend SightCare to any independent practitioner who wishes to engage with like-minded independent practitioners, and a passion to improve their services within our industry."
2017-01-11T00:00:00+00:00
I would highly recommend Sight Care to any independent practitioner ...

Alison Price, Respectacle Company

"I’ve just joined SightCare and have taken out insurance through their service – it saved me £1000 and is like for like cover from my previous insurance company – well worth getting a quote - its covered my membership already!"
2019-01-24T13:06:28+00:00
"I’ve just joined SightCare and have taken out insurance through their service – it saved me £1000 and is like for like cover from my previous insurance company – well worth getting a quote - its covered my membership already!"

Faye McDearmid, Campbell & McDearmid Optometrists

We have saved our membership fee twice over with SightCare's fair price service ( card services, practice insurance and phone lines.) We would never not be a member of SightCare. The support we get from a business point of view through the conference, meetings, email forum, training seminars –  it all gives us lots of ideas to take back to the practice and discuss with the team."
2017-01-12T00:00:00+00:00
We would never not be a member of Sight Care.

Bob Thomas Carter, Thomas Carter Opticians

"SightCare are amazing at supporting independent practices 👌"

 
2018-07-31T10:13:52+00:00
"SightCare are amazing at supporting independent practices 👌"  

Graeme Shield, Ferrier & MacKinnon Optometrists


"What a fantastic resource the knowledge hub is. I've used the PR/Social Media calendar as our template which is great, because it gives basically a checklist of things for me to do - which is much easier."


 
2018-03-06T11:54:12+00:00
We would never not be a member of Sight Care.

John Davidson, Querido & Davidson


SightCare provides me with an overarching support network to help me develop my business. The components are numerous, including Evolution programme which helped me achieve a 10% growth this year, and the email forum which I find invaluable as a sounding board. On top of all that, the annual fee for membership is swallowed up by moving PDQ transactions to the preferential PDQ rates offered to SightCare members, giving access to all these resources with no major outlay. Excellent value! No brainer!
2017-01-11T00:00:00+00:00
Sigh Care provides me with an overarching support network to help me develop my business.

Faisal Bashir, Ellis Bass Optometrists

" We joined the SightCare DPO service and by return we had a template Compliance Report and full set of Compliant Procedures and Polices. It was a fairly easy step (with help of SightCare’s DPO) to apply these to our business. In the unfortunate event of a data breach,  I have a comprehensive folder full of the relevant documentation, ready to present, if the need arises.  I now sleep soundly or at least I’ve no worries as far as GDPR compliance is concerned".

 
2019-10-10T12:46:43+00:00
" We joined the SightCare DPO service and by return we had a template Compliance Report and full set of Compliant Procedures and Polices. It was a fairly easy step (with help of SightCare’s DPO) to apply these to our business. In the unfortunate event of a data breach,  I have a comprehensive folder full of the relevant documentation, ready to present, if the need arises.  I now sleep soundly or at least I’ve no worries as far as GDPR compliance is concerned".  

Mohamed Kasmani, Feltham Eyecare

An amazing conference and we have already initiated changes in practice!

 
2018-09-27T10:01:56+00:00
An amazing conference and we have already initiated changes in practice!  

Annica Clark, Clark Family Eyecare

“Would definitely recommend SightCare Premium. I was sceptical at first BUT it's one of the best things we ever did (the other best things have come from Premium too. Our mentor has been a Godsend these last few months and the Premium meeting really helps to give new and exciting ideas. Would definitely recommend.”

 

 
2020-01-29T10:49:43+00:00
“Would definitely recommend SightCare Premium. I was sceptical at first BUT it's one of the best things we ever did (the other best things have come from Premium too. Our mentor has been a Godsend these last few months and the Premium meeting really helps to give new and exciting ideas. Would definitely recommend.”    

Anthony McIvor, Keyes Eyecare

"We joined SightCare’s DPO service and was a bit concerned about workload and value but nevertheless took the plunge.  A few month’s in now and we are confidently compliant. We have also received an immediate response to every query we’ve raised.  If you looking for an external DPO (as recommended) you won’t do better than the looking at the SightCare Service."

 
2019-10-10T12:45:18+00:00
"We joined SightCare’s DPO service and was a bit concerned about workload and value but nevertheless took the plunge.  A few month’s in now and we are confidently compliant. We have also received an immediate response to every query we’ve raised.  If you looking for an external DPO (as recommended) you won’t do better than the looking at the SightCare Service."  

Michael Offord, Michael Offord Optometrists

"Congratulations to SightCare on putting together another excellent regional meeting last night. Something for all the team. So get them all there. Just deciding where to start!!"
2017-01-12T00:00:00+00:00
Something for all the team.

Jean Kelly, Eglinton Eyecare

“The conference is one of the main reasons to be a SightCare member... It's a fantastic social event, team-building event, an opportunity to get the whole team motivated excited about their roles, their practice and their importance within the team, to get everyone on the same wavelength and working together towards a common goal, an opportunity for personal and professional growth...and it's fun! I have always found it to be a very worthwhile investment.”


 
2019-10-10T12:43:55+00:00
“The conference is one of the main reasons to be a SightCare member... It's a fantastic social event, team-building event, an opportunity to get the whole team motivated excited about their roles, their practice and their importance within the team, to get everyone on the same wavelength and working together towards a common goal, an opportunity for personal and professional growth...and it's fun! I have always found it to be a very worthwhile investment.”