Like us, most independent practices don’t have an HR department! So how do you go about recruiting the right staff? How do you keep in touch with the most recent employment legislation? What’s the best way of managing payroll? How do you know if you are Health & Safety Compliant? And how can you do all of that yourself? The plain answer is – if you want to provide the best experience for your clients – you can’t! Trust the experts and save some of your precious time by outsourcing to experts:
 
analyzing-people-3441040_1920

HR, Health & Safety and Employment Law Solutions Packages

It is essential that members are aware of current employment practices, legislative changes and best practice standards relating to Health & Safety and Employment Law.

SightCare membership gives you access to a FREE Health and Safety and Employment Law Online Guide – Business AssistElements.

In addition we offer a range of paid for solutions to suit your needs. The services are tailored specifically to the optical sector and deal with all of the best practice and compliance issues an optometry practice will face including a full suite of services to assist with GOC requirements.

To access the FREE Business AssistElements Guide, please ring us on 01256 781522 or email info@sightcare.co.uk and we will set up a username and password for you to access the information. For information on other services available access further information here

 
 
 
 

Outsourced Payroll

 
 
Spending time building a successful practice is a key priority for most SightCare members, but
valuable time can often be taken doing essential but burdensome administrative tasks such as
payroll. SightCare have now partnered with FMP to provide access to competitive outsourced payroll
services – all from as little as £35 per month*. Available from a single employee upwards, this frees up your valuable time and ensures you stay compliant with HMRC legislative requirements and new GDPR rules surrounding employee data transfer.

  • Experienced professionals on hand when you need them
  • Save money – 10% discount available for SightCare members
  • Security with the best data protection protocols
  • Seamless transition from in-house to outsourced service

*£35 per month based on up to 5 employees

Complete the enquiry form below for a FREE no obligation review of your payroll services or email info@sightcare.co.uk

 
bookkeeping-615384_1920
 
gdpr

Data Protection Services

Do you need help with compliance with GDPR? We have a range of tools and services to help you!
 
 
 

Data Protection Officer Service

Watch our video explaining this service and how it can benefit your business.

 
 

GDPR Guides, Resources and Templates

Access a wide range of GDPR resources to ensure you remain compliant in the laws of data protection for both staff and patients.

 
 
 

Auto Enrolment Pensions

 
 

Make the Best Pension Choice for Your Business and Staff

With preferential rates – and £0 monthly fee for 3 months
SightCare and Husky – Working Together to Help You

You’re legally required to offer your employees a pension and re-enrol them at regular intervals. However, legislation is complex, and the penalties for non-compliance are hefty. That’s why SightCare has partnered with auto-enrolment specialists, Husky.

Husky delivers pension choice, gives you peace of mind you’re compliant, and frees up your time and resources. Our affordable service gives you tailored pension options and then handles all the ongoing admin and compliance – so you can focus on growing your business and serving your customers.

Through, SightCare, you get preferential pension scheme rates – and your monthly fee is free for the first 3 months.

 
stock-exchange-3087396_1920
 
recruitment

Discus Psychometric Profiling

Do you have the right mix of personalities in your business? How do you make sure you recruit someone who is going to be complimentary to your team? Discus psychometric profiling could be the answer!

  • highly cost-effective and time-efficient work style assessment tool for use in recruitment,
    training and development
  • automatically generates a detailed profile analysis, based on the four key characteristics of an
    individual’s behaviour: Dominance, Influence, Steadiness and Compliance.
  • the latest development in DISC theory and sets the new standard in behavioural profiling.
  • gives you results in easily understandable and comprehensive reports.
  • suggests relevant questions to use in interview, appraisal and development processes.The result: clear, objective information for better decision-making.

 
 

Articles, Tools, Guides and Templates

Knowledge Hub

Available in our knowledge hub is a wide range of articles and downloads relating to practice management issues, as well as general HR and training advice and information. Whether it is recruitment and training tools, a practice management handbooks, complaints handling advice, job descriptions – we have a resource for you!

Training Videos

Access to an online modular training programme for front of house teams.

Log in to access training content at a time and place convenient for you/your staff.

Comprehensive video library of optical training videos designed to inspire confidence in team members.

Online training compliments interactive training days.

Each 30 minute video is broken down into smaller bite-sized chunks, making it easy to fit online learning into your day.

Each session comes with downloadable support material and an action plan to work towards course certification.

HR SERVICES REQUEST FORM

 
Yes please I would like more information on the following service(s):

Employment Law and Health & Safety
Payroll
GDPR
Training Tools
Pensions




 
 

What Our Members Say

 

Davina Dosanjh – Richard Petrie Optometrist


When I took over from the previous owner who had been a SightCare member it was easy to see why he had thought it so important. Having support with peers and another organisation which is there as a point of contact to support you is invaluable. I really value the Buying Group which makes products more affordable and saves a lot of time on administration. We always find SightCare events really useful – particularly to attend as a team where we can reflect on ideas back at the practice in team meetings.
2017-01-12T00:00:00+00:00
We always find Sight Care events really useful ...

Michael Offord – Michael Offord Optometrists


Congratulations to SightCare on putting together another excellent regional meeting last night. Something for all the team. So get them all there

Just deciding where to start!!
2017-01-12T00:00:00+00:00
Something for all the team.

Nina Newsom – Newsom & Davies


We remind ourselves every year what good value the newsletter represents when we come to pay our annual SightCare fee. Another  supplier of marketing material has quoted us for a similar product £595 for 2000 and £895 for 4000. We usually pay  £260 to have an additional 2000 each year from SightCare so we could be paying over £600 more.
2017-01-12T00:00:00+00:00
We remind ourselves every year what good value the newsletter represents ...

Gerry O’Hear – Mearns Opticians


Since joining SightCare, I have found the email forum invaluable. It is a fantastic platform to discuss all things Optometric within the Independent sector, whether it is a simple question to your colleagues regarding pricing, to more in-depth discussion surrounding Tax and VAT.  I would highly recommend SightCare to any independent practitioner who wishes to engage with like-minded independent practitioners, and a passion to improve their services within our industry.
2017-01-11T00:00:00+00:00
I would highly recommend Sight Care to any independent practitioner ...

John Davidson – Innovative Eyecare


SightCare provides me with an overarching support network to help me develop my business. The components are numerous, including Evolution programme which helped me achieve a 10% growth this year, and the email forum which I find invaluable as a sounding board. On top of all that, the annual fee for membership is swallowed up by moving PDQ transactions to the preferential PDQ rates offered to SightCare members, giving access to all these resources with no major outlay. Excellent value! No brainer!
2017-01-11T00:00:00+00:00
Sigh Care provides me with an overarching support network to help me develop my business.

Simpson Optometrists

We absolutely love our newsletter, so professional and a great way to advertise our practice. We also appreciate a good quality print:)
2018-01-17T10:19:24+00:00
We absolutely love our newsletter

Graeme Shield – Ferrier & MacKinnon Optometrists


"What a fantastic resource the knowledge hub is. I've used the PR/Social Media calendar as our template for 2018 which is great, because it gives basically a checklist of things for me to do - which is much easier."


Graeme Shield, Ferrier & MacKinnon Optometrists
2018-03-06T11:54:12+00:00
We would never not be a member of Sight Care.

Clark Family Eyecare

Back at the end of 2017 we had a letter arrive from an audiology company asking if we would be interested in their services, a service I’d never really thought about offering our current pxs and the surrounding community. Long story short after speaking to John he put us in touch with a group very much like SightCare but full of audiologists rather than Opticians! After speaking with a member of the HearCare team we were introduced to a local independent Audiology company who had the same values as Cheryl and I have for our practice. Our clinics started in May, provisionally as a 4 weekly thing and so far, after sending out a letter to all our over 60 cx we are now booked up until July. That’s after we increased the amount of clinics, which is now 1 day (a day we haven’t got our own clinic) every 2 WEEKS.

We work on a commission basis rather than renting the room, our staff 100% back the venture, by mentioning it to our cx and the occasional Facebook post. We have had posters and window decals made by the company and are still inundated with calls asking us to book hearing tests-the majority of who don’t want to step foot in chain stores or who have been to places like these and wish they never bothered.

Independent hearing care + independent optical care (especially if you have the space) =winner.

Annica Clark
Clark Family Eyecare



2018-06-07T12:57:34+00:00
We absolutely love our newsletter

General

"The SightCare Group are amazing at supporting independent practices 👌"

Bob Thomas Carter, Thomas Carter Opticians
2018-07-31T10:13:52+00:00
"The SightCare Group are amazing at supporting independent practices 👌" Bob Thomas Carter, Thomas Carter Opticians

Conference

Thank you firstly for a great SightCare conference, it has been a while since I have been and must agree that the venue and location were great. And the timing is much better than Spring, as we all seem to be busier at that time of year. SightCare is a great organisation and is invaluable to my business. Keep up the great work.”

Andy Molsom, Owner and Optometrist at Molsom & Associates
2018-09-27T10:00:26+00:00
Thank you firstly for a great SightCare conference, it has been a while since I have been and must agree that the venue and location were great. And the timing is much better than Spring, as we all seem to be busier at that time of year. SightCare is a great organisation and is invaluable to my business. Keep up the great work.” Andy Molsom, Owner and Optometrist at Molsom & Associates

Conference 2018

An amazing conference and we have already initiated changes in practice

Mohamed Kasmani, Feltham Eyecare
2018-09-27T10:01:56+00:00
An amazing conference and we have already initiated changes in practice Mohamed Kasmani, Feltham Eyecare

SightCare Conference 2018

SightCareGroup has given us so much inspiration, not just clinical advice from working with other Opticians but how we can make a difference to our patients

Karen Haase, Yorkshire Eyewear
2018-09-27T10:05:28+00:00
SightCareGroup has given us so much inspiration, not just clinical advice from working with other Opticians but how we can make a difference to our patients Karen Haase, Yorkshire Eyewear

Faye McDearmid – Campbell & McDearmid Optometrists


We have saved our membership fee twice over with Cardsaver, practice insurance and phone lines.We would never not be a member of SightCare. The support we get from a business point of view through the conference, meetings, email forum, training seminars –  it all gives us lots of ideas to take back to the practice and discuss with the team."
2017-01-12T00:00:00+00:00
We would never not be a member of Sight Care.