Call Us: 01256 781522 info@sightcare.co.uk
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Call Us: 01256 781522 info@sightcare.co.uk
Log in
It is essential that members are aware of current employment practices, legislative changes and best practice standards relating to Health & Safety and Employment Law. Your SightCare membership now includes a free online HR and Health & Safety service for your independent practice/s. This optometry specific online portal is called “Business Assist” and is provided in partnership with Xact.

In addition we offer a range of paid for solutions to suit your needs. The services are tailored specifically to the optical sector and deal with all of the best practice and compliance issues an optometry practice will face including a full suite of services to assist with GOC requirements.

Price Options
More information
Take a Health & Safety Self-Assessment Tool
Take an HR and Employment Law Self-Assessment
 
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Business Assist Elements

This online guide is now included in Business Assist service which is now part of SightCare membership.

To access Business Assist click here, using the username and password details that have been sent to you to log on. Alternatively please contact us on 01256 781522 or email info@sightcare.co.uk and we will send you your login details again.

 

Business Assist

Your SightCare membership now includes a free online HR and Health & Safety service for your independent practice/s. This optometry specific online portal is called “Business Assist” and is provided in partnership with Xact.

Business Assist is an optometry specific online portal which provides best practice guidance and template documentation to assist you with legal compliance for Health & Safety and Human Resources.

Business Assit will highlight important news, topical issues and legislation changes which could affect your business and the alerts will be sent to you by e-mail on a monthly basis. These alerts will be colour coded as follows:

  • Red – Immediate changes
  • Amber – Impending changes
  • Green – General news

To access Business Assist click here, using the username and password details that have been sent to you to log on. Alternatively please contact us on 01256 781522 or email info@sightcare.co.uk and we will send you your login details again.

Price Options
 
 
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analyzing-people-3441040_1920

Business Assist Plus

If you are looking for a proactive solution but require a little more support then Business Assist plus is for you. In addition to the online portal above, you are also entitled to 12 hours telephone consultancy to help support and guide you through any health & safety and employment law issues.

To sign up to Business Assist Plus please refer to the prices below and call 01256 781522 or email info@sightcare.co.uk to arrange payment.

Price Options
 

Fully Managed Health & Safety

Take the hassle away from managing your Health & Safety by outsourcing to our partner to act as your health & safety external competent person. They will:

  • Complete:
    • All health & safety policies and procedures.
    • All health & safety risk assessments in conjunction with the Responsible Person.
  • Provide access to the Responsible Person to our E-Learning system managing Health & Safety course.
  • Provide the advice needed to comply, including control measures and action plans.
  • All health and safety policies, risk assessments and action plans are contained within our online interactive platform Mercury.
  • Conduct regular audits (off and on site) of progress towards full compliance.
  • Provide:
    • Attendance at your premises in the event of any serious accident or incident.
    • Liaison with local authorities on any issues on inspections.
  • Provide an indemnity for costs arising out of a health & safety prosecution.
Price Options
 
 
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analyzing-people-3441040_1920

Fully Managed Employment Law

Using this full managed package, our partner will act as your external human resources department. They will:

  • Prepare:
    • contracts of employment
    • employee handbooks
    • job descriptions and ensure that We are kept up to date.
  • Provide you with a named advisor – your external HR manager.
  • Provide help and assistance in dealing with detailed issues relating to the employment of your staff including grievance, disciplinary, absence, TUPE, redundancy and termination.
  • All contracts, handbooks, advice provided and case files will be contained within our online interactive platform Mercury.
  • Provide advice in writing.
  • Provide 24/7 cover.
  • Provide an indemnity for costs and awards arising out of an employment tribunal.
Price Options
 

Fully Managed Combined Health & Safety and Employment Law

Outsource responsibility for both your Health & Safety and Employment Law by using the fully managed combined service allowing you time to spend in your area of expertise.
Price Options
 
 
 
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HR SERVICES REQUEST FORM

 
Yes please I would like more information on the following service(s):

Employment Law and Health & Safety
Payroll
Data Protection Services
Training Tools
Pensions




 
 

What Our Members Say

 

Michael Offord, Michael Offord Optometrists

"Congratulations to SightCare on putting together another excellent regional meeting last night. Something for all the team. So get them all there. Just deciding where to start!!"
2017-01-12T00:00:00+00:00
Something for all the team.

Davina Dosanjh, Richard Petrie Optometrist

"When I took over from the previous owner who had been a SightCare member it was easy to see why he had thought it so important. Having support with peers and another organisation which is there as a point of contact to support you is invaluable. I really value the SPECS Buying Group which makes products more affordable and saves a lot of time on administration. We always find SightCare events really useful – particularly to attend as a team where we can reflect on ideas back at the practice in team meetings."
2017-01-12T00:00:00+00:00
We always find Sight Care events really useful ...

Nina Newsom, Newsom & Davies


We remind ourselves every year what good value the newsletter represents when we come to pay our annual SightCare fee. Another  supplier of marketing material has quoted us for a similar product £595 for 2000 and £895 for 4000. We usually pay  £260 to have an additional 2000 each year from SightCare so we could be paying over £600 more.
2017-01-12T00:00:00+00:00
We remind ourselves every year what good value the newsletter represents ...

Faye McDearmid, Campbell & McDearmid Optometrists

We have saved our membership fee twice over with SightCare's fair price service ( card services, practice insurance and phone lines.) We would never not be a member of SightCare. The support we get from a business point of view through the conference, meetings, email forum, training seminars –  it all gives us lots of ideas to take back to the practice and discuss with the team."
2017-01-12T00:00:00+00:00
We would never not be a member of Sight Care.

Danielle Walters, Coakley Opticians

“I have only joined SightCare in the last few months after years of dithering. I must say I have had nothing but fabulous service and experience. We have used your utility services and already saved lots. I am about to sign up to the buying group and SightCare Premium too. I think SightCare is a marvellous company and a life saver for business owners like me. I will recommend you to anyone I meet!”

 

 
2019-10-16T12:28:11+00:00
“I have only joined SightCare in the last few months after years of dithering. I must say I have had nothing but fabulous service and experience. We have used your utility services and already saved lots. I am about to sign up to the buying group and SightCare Premium too. I think SightCare is a marvellous company and a life saver for business owners like me. I will recommend you to anyone I meet!”    

Gerry O’Hear, Mearns Opticians

"Since joining SightCare, I have found the email forum invaluable. It is a fantastic platform to discuss all things Optometric within the Independent sector, whether it is a simple question to your colleagues regarding pricing, to more in-depth discussion surrounding Tax and VAT.  I would highly recommend SightCare to any independent practitioner who wishes to engage with like-minded independent practitioners, and a passion to improve their services within our industry."
2017-01-11T00:00:00+00:00
I would highly recommend Sight Care to any independent practitioner ...

Jean Kelly, Eglinton Eyecare

“The conference is one of the main reasons to be a SightCare member... It's a fantastic social event, team-building event, an opportunity to get the whole team motivated excited about their roles, their practice and their importance within the team, to get everyone on the same wavelength and working together towards a common goal, an opportunity for personal and professional growth...and it's fun! I have always found it to be a very worthwhile investment.”


 
2019-10-10T12:43:55+00:00
“The conference is one of the main reasons to be a SightCare member... It's a fantastic social event, team-building event, an opportunity to get the whole team motivated excited about their roles, their practice and their importance within the team, to get everyone on the same wavelength and working together towards a common goal, an opportunity for personal and professional growth...and it's fun! I have always found it to be a very worthwhile investment.”  

Cheryl Clark, Clark Family Eyecare

I would like to recommend SightCare Insurance, a benefit of the group which John has set up for us. I have recently had a quote from my current insurer, which made me gasp at the cost, so I sent my details to SightCare for a quote – I’m pleased I did. For a few minutes of my time I managed to save over £500 slashing my insurance costs by more than half.

I am also in the process of obtaining quotes for telecoms and electricity. My landline and broadband will save me £800 a year ( less Beaconplus fees), but that still gives me a £400 saving. I can’t believe how simple it was to obtain a favourable deal for my telephone and broadband services. Beaconplus were excellent, friendly and professional and obtained a deal far better than I could have achieved.

SightCare has some great benefits, and I would urge everyone to use them, even if they only get a quote.
2018-04-17T10:22:13+00:00
I would like to recommend SightCare Insurance, a benefit of the group which John has set up for us. I have recently had a quote from my current insurer, which made me gasp at the cost, so I sent my details to SightCare for a quote – I’m pleased I did. For a few minutes of my time I managed to save over £500 slashing my insurance costs by more than half. I am also in the process of obtaining quotes for telecoms and electricity. My landline and broadband will save me £800 a year ( less Beaconplus fees), but that still gives me a £400 saving. I can’t believe how simple it was to obtain a favourable deal for my telephone and broadband services. Beaconplus were excellent, friendly and professional and obtained a deal far better than I could have achieved. SightCare has some great benefits, and I would urge everyone to use them, even if they only get a quote.

Julian Hotchkiss, Benjamin Opticians

"What a fantastic conference - well done to everyone involved. The talks were captivating and very informative, the guest speakers outstanding and great to catch up with old friends and make new ones too. We were very humbled to win an award too, which was an unexpected honour, give the quality of the entrants. "

 
2019-10-10T12:22:53+00:00
"What a fantastic conference - well done to everyone involved. The talks were captivating and very informative, the guest speakers outstanding and great to catch up with old friends and make new ones too. We were very humbled to win an award too, which was an unexpected honour, give the quality of the entrants. "  

Danielle Walters, Coakley Opticians

“Can highly recommend SightCare Premium. In just a few months, David Mack has given me the confidence to deal with business problems and the skills and ideas to move my business forward. We had an excellent team building day today with all the staff energised and enthusiastic about the future. Nothing is too much trouble for David and he is always there for me, answering my calls or emails promptly. He really cares about my business and is such a wonderful support. You won't regret joining. I just wish I'd done it sooner.”

 

 
2020-01-29T10:46:24+00:00
“Can highly recommend SightCare Premium. In just a few months, David Mack has given me the confidence to deal with business problems and the skills and ideas to move my business forward. We had an excellent team building day today with all the staff energised and enthusiastic about the future. Nothing is too much trouble for David and he is always there for me, answering my calls or emails promptly. He really cares about my business and is such a wonderful support. You won't regret joining. I just wish I'd done it sooner.”    

Anthony McIvor, Keyes Eyecare

"We joined SightCare’s DPO service and was a bit concerned about workload and value but nevertheless took the plunge.  A few month’s in now and we are confidently compliant. We have also received an immediate response to every query we’ve raised.  If you looking for an external DPO (as recommended) you won’t do better than the looking at the SightCare Service."

 
2019-10-10T12:45:18+00:00
"We joined SightCare’s DPO service and was a bit concerned about workload and value but nevertheless took the plunge.  A few month’s in now and we are confidently compliant. We have also received an immediate response to every query we’ve raised.  If you looking for an external DPO (as recommended) you won’t do better than the looking at the SightCare Service."  

Graeme Shield, Ferrier & MacKinnon Optometrists


"What a fantastic resource the knowledge hub is. I've used the PR/Social Media calendar as our template which is great, because it gives basically a checklist of things for me to do - which is much easier."


 
2018-03-06T11:54:12+00:00
We would never not be a member of Sight Care.

Clark Family Eyecare

Back at the end of 2017 we had a letter arrive from an audiology company asking if we would be interested in their services, a service I’d never really thought about offering our current pxs and the surrounding community. Long story short after speaking to John he put us in touch with a group very much like SightCare but full of audiologists rather than Opticians! After speaking with a member of the HearCare team we were introduced to a local independent Audiology company who had the same values as Cheryl and I have for our practice. Our clinics started in May, provisionally as a 4 weekly thing and so far, after sending out a letter to all our over 60 cx we are now booked up until July. That’s after we increased the amount of clinics, which is now 1 day (a day we haven’t got our own clinic) every 2 WEEKS.

We work on a commission basis rather than renting the room, our staff 100% back the venture, by mentioning it to our cx and the occasional Facebook post. We have had posters and window decals made by the company and are still inundated with calls asking us to book hearing tests-the majority of who don’t want to step foot in chain stores or who have been to places like these and wish they never bothered.

Independent hearing care + independent optical care (especially if you have the space) =winner.

Annica Clark
Clark Family Eyecare


2018-06-07T12:57:34+00:00
We absolutely love our newsletter

Sue Edwards, Martin Smith Opticians

"It was absolutely amazing news to be shortlisted as a finalist in the SightCare Awards and we are so happy and delighted! SightCare represents the very best of independent practices, and is such an integral part of our everyday world now. To be a Finalist really does mean a lot."

 
2019-10-10T12:48:27+00:00
"It was absolutely amazing news to be shortlisted as a finalist in the SightCare Awards and we are so happy and delighted! SightCare represents the very best of independent practices, and is such an integral part of our everyday world now. To be a Finalist really does mean a lot."  

Karen Haase, Yorkshire Eyewear

SightCareGroup has given us so much inspiration, not just clinical advice from working with other Opticians but how we can make a difference to our patients

 
2018-09-27T10:05:28+00:00
SightCareGroup has given us so much inspiration, not just clinical advice from working with other Opticians but how we can make a difference to our patients  

Richard Waring, Eaton Eyeland

"One of the things about working for a national chain is the fact that in complicated things like applying for an NHS contract, the head office do much of the work for you. Having help from people like yourself is fantastic."

 

 
2019-10-10T12:49:48+00:00
"One of the things about working for a national chain is the fact that in complicated things like applying for an NHS contract, the head office do much of the work for you. Having help from people like yourself is fantastic."    

Mohamed Kasmani, Feltham Eyecare

An amazing conference and we have already initiated changes in practice!

 
2018-09-27T10:01:56+00:00
An amazing conference and we have already initiated changes in practice!  

Andy Molsom, Molsom & Associates

"Thank you firstly for a great SightCare conference, it has been a while since I have been and must agree that the venue and location were great. SightCare is a great organisation and is invaluable to my business. Keep up the great work.”

 
2018-09-27T10:00:26+00:00
"Thank you firstly for a great SightCare conference, it has been a while since I have been and must agree that the venue and location were great. SightCare is a great organisation and is invaluable to my business. Keep up the great work.”  

Alison Price, Respectacle Company

"I’ve just joined SightCare and have taken out insurance through their service – it saved me £1000 and is like for like cover from my previous insurance company – well worth getting a quote - its covered my membership already!"
2019-01-24T13:06:28+00:00
"I’ve just joined SightCare and have taken out insurance through their service – it saved me £1000 and is like for like cover from my previous insurance company – well worth getting a quote - its covered my membership already!"

Simpson Optometrists

"We absolutely LOVE our newsletter, so professional and a great way to advertise our practice. We also appreciate a good quality print:)"
2018-01-17T10:19:24+00:00
We absolutely love our newsletter

Faisal Bashir, Ellis Bass Optometrists

" We joined the SightCare DPO service and by return we had a template Compliance Report and full set of Compliant Procedures and Polices. It was a fairly easy step (with help of SightCare’s DPO) to apply these to our business. In the unfortunate event of a data breach,  I have a comprehensive folder full of the relevant documentation, ready to present, if the need arises.  I now sleep soundly or at least I’ve no worries as far as GDPR compliance is concerned".

 
2019-10-10T12:46:43+00:00
" We joined the SightCare DPO service and by return we had a template Compliance Report and full set of Compliant Procedures and Polices. It was a fairly easy step (with help of SightCare’s DPO) to apply these to our business. In the unfortunate event of a data breach,  I have a comprehensive folder full of the relevant documentation, ready to present, if the need arises.  I now sleep soundly or at least I’ve no worries as far as GDPR compliance is concerned".  

John Davidson, Querido & Davidson


SightCare provides me with an overarching support network to help me develop my business. The components are numerous, including Evolution programme which helped me achieve a 10% growth this year, and the email forum which I find invaluable as a sounding board. On top of all that, the annual fee for membership is swallowed up by moving PDQ transactions to the preferential PDQ rates offered to SightCare members, giving access to all these resources with no major outlay. Excellent value! No brainer!
2017-01-11T00:00:00+00:00
Sigh Care provides me with an overarching support network to help me develop my business.

Bob Thomas Carter, Thomas Carter Opticians

"SightCare are amazing at supporting independent practices 👌"

 
2018-07-31T10:13:52+00:00
"SightCare are amazing at supporting independent practices 👌"  

Annica Clark, Clark Family Eyecare

“Would definitely recommend SightCare Premium. I was sceptical at first BUT it's one of the best things we ever did (the other best things have come from Premium too. Our mentor has been a Godsend these last few months and the Premium meeting really helps to give new and exciting ideas. Would definitely recommend.”

 

 
2020-01-29T10:49:43+00:00
“Would definitely recommend SightCare Premium. I was sceptical at first BUT it's one of the best things we ever did (the other best things have come from Premium too. Our mentor has been a Godsend these last few months and the Premium meeting really helps to give new and exciting ideas. Would definitely recommend.”