"We joined SightCare’s DPO service and was a bit concerned about workload and value but nevertheless took the plunge.  A few month’s in now and we are confidently compliant. We have also received an immediate response to every query we’ve raised.  If you looking for an external DPO (as recommended) you won’t do better than the looking at the SightCare Service."

 

" We joined the SightCare DPO service and by return we had a template Compliance Report and full set of Compliant Procedures and Polices. It was a fairly easy step (with help of SightCare’s DPO) to apply these to our business. In the unfortunate event of a data breach,  I have a comprehensive folder full of the relevant documentation, ready to present, if the need arises.  I now sleep soundly or at least I’ve no worries as far as GDPR compliance is concerned".

 

"One of the things about working for a national chain is the fact that in complicated things like applying for an NHS contract, the head office do much of the work for you. Having help from people like yourself is fantastic."

 

 

“I have only joined SightCare in the last few months after years of dithering. I must say I have had nothing but fabulous service and experience. We have used your utility services and already saved lots. I am about to sign up to the buying group and SightCare Premium too. I think SightCare is a marvellous company and a life saver for business owners like me. I will recommend you to anyone I meet!”

 

 

“Can highly recommend SightCare Premium. In just a few months, David Mack has given me the confidence to deal with business problems and the skills and ideas to move my business forward. We had an excellent team building day today with all the staff energised and enthusiastic about the future. Nothing is too much trouble for David and he is always there for me, answering my calls or emails promptly. He really cares about my business and is such a wonderful support. You won't regret joining. I just wish I'd done it sooner.”

 

 

“Would definitely recommend SightCare Premium. I was sceptical at first BUT it's one of the best things we ever did (the other best things have come from Premium too. Our mentor has been a Godsend these last few months and the Premium meeting really helps to give new and exciting ideas. Would definitely recommend.”

 

 

"We absolutely LOVE our newsletter, so professional and a great way to advertise our practice. We also appreciate a good quality print:)"

"What a fantastic resource the knowledge hub is. I've used the PR/Social Media calendar as our template which is great, because it gives basically a checklist of things for me to do - which is much easier."


 

Back at the end of 2017 we had a letter arrive from an audiology company asking if we would be interested in their services, a service I’d never really thought about offering our current pxs and the surrounding community. Long story short after speaking to John he put us in touch with a group very much like SightCare but full of audiologists rather than Opticians! After speaking with a member of the HearCare team we were introduced to a local independent Audiology company who had the same values as Cheryl and I have for our practice. Our clinics started in May, provisionally as a 4 weekly thing and so far, after sending out a letter to all our over 60 cx we are now booked up until July. That’s after we increased the amount of clinics, which is now 1 day (a day we haven’t got our own clinic) every 2 WEEKS.

We work on a commission basis rather than renting the room, our staff 100% back the venture, by mentioning it to our cx and the occasional Facebook post. We have had posters and window decals made by the company and are still inundated with calls asking us to book hearing tests-the majority of who don’t want to step foot in chain stores or who have been to places like these and wish they never bothered.

Independent hearing care + independent optical care (especially if you have the space) =winner.

Annica Clark
Clark Family Eyecare